Help & Customer Service

Categories

At the airport

3

Baggage

5

Booking a Flight

9

Bundles and Additional Services

6

Changes, Cancellations & Refunds

9

Documents

2

Passenger details

6

Special Services

4

Frequently asked questions

Voluntary changes beyond 24 hours

Special Assistance at the Airport

Price Drop Protection

Traveling with children

Refunds due to a schedule change or flight cancellation

Payment methods

Voluntary cancellations beyond 24 hours

Changes due to a schedule change or flight cancellation

Booking a flight in a few steps

Cancellation within 24 hours of booking