Help & Customer Service

Categories

At the airport

Baggage

Booking a Flight

Bundles and
Additional Services

Cancellations & Refunds

Documents

Passenger Details

Special Services

At the airport

Baggage

Booking a Flight

Bundles and Additional Services

Cancellations & Refunds

Documents

Passenger Details

Special Services

Frequently asked questions

  • Cancellation within 24 hours of booking

  • Booking a flight in a few steps

  • Voluntary cancellations beyond 24 hours

  • Payment methods

  • Refunds due to a schedule change or flight cancellation

  • Traveling with children

  • Price Drop Protection

  • Voluntary changes beyond 24 hours

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